Shipping Policy

 

1. Shipping Rates and Timeframes

1.1. Shipping Rates: Shipping rates are calculated based on the weight of your order and the destination. The applicable shipping charges will be displayed during the checkout process.

1.2. Shipping Timeframes: Orders are typically processed within 1-2 business days. Once shipped, the delivery time depends on the destination. Estimated delivery times will be provided at the time of purchase.

2. Order Processing

2.1. Order Confirmation: You will receive an order confirmation email once your order has been successfully placed.

2.2. Order Processing Time: Orders are processed and shipped within 1-2 business days of receiving payment and order details.

3. Shipping Methods

3.1. We offer the following shipping methods:

• Standard Shipping: [Outside Kerala 7-10 days. All Kerala 4-5 days]

3.2. Please note that delivery times are estimates and may vary based on factors beyond our control, such as customs processing and postal service delays.

 

4. Order Tracking

5.1. Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track your order using the provided tracking number.

5. Shipping Restrictions

6.1. Please provide a physical address for shipping.

6.2. For security reasons, we may need to verify payment and shipping information before processing and shipping an order.

7. Lost or Stolen Packages

7.1. Magicmoon is not responsible for lost or stolen packages. Please ensure that the shipping address provided is secure.

8. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at +919061384027 or magicmoonkottakkal@gmail.com